We recognise that from time to time, parents may want to share feedback about their child’s nursery experiences with us. If this feedback is specific to a particular child or location, in the first instance, please speak to your child’s keyperson or the setting manager. If you have a suggestion about an event you would like your nursery to run, for example an extra-curricular club or group, please contact your local PNA.
Should you have an issue that has not been resolved satisfactorily at nursery level, please contact Jennie Challender, Head of Early Years: jennie.challender@admin.ox.ac.uk Should you wish to escalate further, Joanne Mason, Chair of the Childcare Steering Group, can be contacted: joanne.mason@admin.ox.ac.uk
Queries with regard to our application and offering process should be directed to childcare@admin.ox.ac.uk and finance queries to childcarefinance@admin.ox.ac.uk